Shipping & Return Policy

It is the Best Build Products policy and responsibility to provide excellent service to the public. Our Staff will greet our customers in a courteous and professional manner. They will listen effectively to our customers’ requests and promptly take the necessary actions to assist them. We will keep our customers informed of unexpected delays in service. All questions/requests will respond within 24 hours during normal business hours.

Communication

You can contact us by:

Email: info@bestbuildtech.com

Shipping Policy

Shipping locations: all United states exclude Alaska, Hawaii, U.S. Virgin Islands and Puerto Rico.

Turnaround: All orders will be shipped within 2-5 business days.

Carriers:

We use the following carriers to deliver our orders:
UPS, FedEx, Daylight, Estes, Roadrunner Transportation and some other freight carriers.

Order Tracking:

We will update your order with the tracking information as soon as tracking # is provided by the shipping carrier.

Return Policy:
Returns are subject to restocking fees of 15% – 25% of the purchase price and return shipping fees.
Customers may request a full refund before door has been shipped. Doors usually ship within 2-5 business days. customers can return the item within 30 days of shipment in original packaging. Full refund won’t apply to the shipped items.

Refund will be issued to the same account.
Items should be returned in  the original box. Refund won’t be issued for items without the original box.

If you have any questions or concerns regarding the shipping policy, please feel free to contact us.